St. Charles Approves Utility Rate Increases, Digital Modernization, and Student Safety Initiative
- Sep 8
- 2 min read
On April 17, 2023, the St. Charles Government Operations Committee met to address key issues affecting the community, including licensing, utility rate adjustments, city modernization efforts, and youth safety programs. The meeting resulted in several approvals aimed at improving city operations and supporting local residents.
Licensing Approvals and Late Fee Updates
Liquor and Massage Licenses Approved
Dave’s Burritos (B1 Liquor License): Authorized to serve beer and margaritas with food sales.
Zeal Spa (Massage License): Approved following comprehensive vetting of new ownership.
Business License Late Fee Policy Updated
Previous flat fee: $50
New sliding scale: $100 (first violation), $250 (second), $500 (third)
Policy aims to improve timely compliance for liquor, massage, video gaming, and tobacco licenses.
Staff will review effectiveness after one year.
Digital Government and IT Initiatives
Granicus Digital Government Software
Approved Phase One of a three-year project: $67,146 investment
Focus: Replace city website, launch digital forms, enhance public feedback, and improve operational efficiency
Quarterly updates to track cost savings and implementation progress
Microsoft Exchange Software Licensing
Purchase approved for $45,320
Supports existing on-premise email until migration to cloud-based Office 365
Ensures continuity of communication and IT operations
Service Agreements for Local Organizations
St. Charles Business Alliance: $698,600 for FY 2023-2024
St. Charles History Museum: $50,000 for FY 2023-2024
Funding supports local business development, cultural events, and historic preservation
Utility Rate Adjustments
Water: 6% increase approved (original recommendation: 12%)
Sewer: 6% increase approved
Electric: No change
Finance staff tasked with identifying alternative funding sources to cover the $400,000 revenue gap created by the reduced water rate.
The decision balances the need for critical infrastructure improvements with resident affordability concerns.
Additional Financial and Legislative Measures
Tax Increment Financing (TIF): Resolution approved to maintain current statutes, ensuring continued funding for local development projects.
Deferred Municipal Push Tax: Ordinance approved to defer video gaming terminal tax until December 31, 2023, pending ongoing court cases.
Police Department: “Handle With Care” Program
Collaboration with the D303 School Board to support students involved in police matters outside school
Schools receive discreet notifications to provide support
Parental notification occurs where practical
Ensures student well-being without compromising confidentiality
Conclusion
The April 17 committee meeting reflects St. Charles’ commitment to balancing infrastructure funding, digital modernization, and community safety. Residents can expect improved city services, reasonable utility rate adjustments, continued support for local organizations, and enhanced student safety measures through the “Handle With Care” program.


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